Our first day in Public Beta is in the books. THANK YOU all for such an overwhelming response!
We got an enormous amount of feedback that brought several issues to our attention - some that we may have expected and many more we didn't. We are currently reviewing, recapping and continue to address those here: Public Beta - Known Issues & Improvements
But, we wanted to take a moment to provide several key updates here:
- Public Beta is Free - Our users are our first priority. We heard your feedback loud and clear and we're going to offer a completely free public beta period. If you subscribed to Partie and were charged today, we'll automatically refund and credit your subscription in the coming hours / days. If you want to cancel your subscription for any reason prior to July 15th, 2020, you may do so by Managing Your Subscription in your Account. If you have any additional questions or require assistance, please Get In Touch with us via chat in the Help Center and leave a message. We'll get back to you as soon as we can.
- Platform Improvements - Today was a true stress test for our website and platform. We were not expecting such an overwhelming response or enormous volume of traffic! Several things broke or became error prone in the process and our team has been working tirelessly to correct them in real time wherever possible. Chances are, if you identified or communicated something to us today, we saw it. Please Get In Touch with us via chat in the Help Center if there's something you'd like us to know about or you think should be working better to improve your experience on Partie. Your submission or suggestion may just wind up on our improvements list.
We want to thank you again for your support, response and patience while we work through these issues early on. This is day one. We're excited you've decided to come along for the ride!
The Partie Team